TERMS OF SERVICE

1. About SynchroFit

SynchroFit is operated by Luca Delucchi, trading as SynchroFit, based in the United Kingdom. SynchroFit is a wellness application that helps night shift workers plan training, nutrition, sleep, and recovery around their work rota.

These Terms of Service govern your use of the SynchroFit iOS application, the website at synchrofit.app (and synchrofit.co.uk), and any related services (together, the "Service").

For questions: luca.delucchi92@gmail.com

2. Acceptance of Terms

By creating an account, joining the waitlist, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3. Wellness, Not Medical Advice

SynchroFit is a general wellness application. It is not a medical device. It does not diagnose, treat, cure, or prevent any disease or medical condition. It is not regulated by the Medicines and Healthcare products Regulatory Agency (MHRA) as a medical device because it does not make medical claims.

When you must speak to a doctor

• Before starting any new exercise programme, especially if you have a heart condition, are pregnant, are recovering from injury or surgery, or have any chronic illness
• Before making significant changes to your diet, especially if you have diabetes, kidney disease, an eating disorder history, or are taking medication that interacts with food
• If you experience persistent sleep problems, fatigue that does not resolve with rest, or any symptom that concerns you
• If you have any condition that affects your heart rate or heart rate variability, since these are inputs to the Readiness Score

SynchroFit's readiness signal is derived from sensor data collected by Apple HealthKit. Wearable-derived metrics can be inaccurate, especially during illness, after caffeine, alcohol, or medication, and during life events outside the app's awareness. Do not override your own judgement based on a Readiness Score.

If you believe you are experiencing a medical emergency, call 999 (UK) or your local emergency number immediately. Do not rely on the Service for emergency or urgent medical situations.

4. Eligibility

You must be at least 16 years old to create an account or use the Service. The Service is designed for adults and is not directed to children under 16. If we learn that an account has been created by someone under 16, we will delete it.

You must provide accurate information when creating your account, including a valid email address and an honest reflection of your fitness level, training availability, and work rota.

5. Your Account

SynchroFit uses email and password authentication. You are responsible for:

• Keeping your password secure and confidential
• Keeping access to the email address linked to your account
• The activity that takes place under your account
• Notifying us promptly if you believe your account has been accessed without your permission

You may delete your account at any time from within the app (Profile → Delete Account). Deletion is permanent and removes your data from our servers within 30 days; locally cached data on your device is removed immediately. See the Privacy Policy for details on what data is retained and for how long.

6. Acceptable Use

You agree not to:

• Use the Service in any way that breaks UK law or the law of any country you use it from
• Attempt to access another user's account or data
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service, except to the extent UK law expressly permits
• Use the Service to develop a competing product
• Send automated requests, scrape content, or interfere with the operation of the Service
• Misrepresent yourself, your age, or your health status when creating an account
• Resell, sublicense, or commercially exploit the Service or any part of it

We may suspend or terminate your account, with or without notice, if you breach these Terms.

7. Subscriptions & Payments

SynchroFit may offer paid subscription tiers. When it does:

• Subscriptions are sold and managed through Apple's App Store. Apple's Media Services Terms apply to the purchase
• SynchroFit does not see or store your payment card details
• Subscription prices and features are displayed in the app before purchase; the price you confirm at checkout is the price charged
• Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel in Settings → [your name] → Subscriptions on your device

UK consumers have a statutory right to a cooling-off period for some digital purchases under the Consumer Contracts Regulations 2013. Where that right applies, contact us using the details in Section 13 and we will assist within the regulatory timeframe.

8. AI-Generated Workouts

Some workouts and recommendations are generated using AI (currently Anthropic's Claude, accessed via our server-side proxy). AI-generated content has known limitations:

• It can be wrong, inconsistent, or occasionally suggest exercises inappropriate for your goals or experience
• It is not reviewed by a human trainer before delivery
• You should treat it as a starting point, not a prescription
• If a recommended exercise feels unsafe, do not perform it; substitute or rest instead

The Privacy Policy explains exactly what data is sent to the AI service (a derived Readiness Score number, your shift pattern, and your stated goals, never raw HealthKit biometrics).

9. Intellectual Property

SynchroFit, the SynchroFit name, logo, branding, app design, and source code are owned by Luca Delucchi and protected by UK and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes, subject to these Terms.

You retain ownership of your own data: your profile, your rota, your training logs. By using the Service, you grant us a non-exclusive licence to process that data only to provide the Service to you, in line with the Privacy Policy.

10. Availability & Changes

We aim to keep the Service available but do not guarantee uninterrupted access. The Service may be unavailable during scheduled maintenance, due to issues with third-party providers (Apple, Supabase, Anthropic), or for reasons outside our reasonable control.

We may add, change, or remove features at any time. If a material change negatively affects paying subscribers, we will give reasonable notice and, where required by UK consumer law, offer a refund or alternative.

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be notified in-app or by email; continued use of the Service after the effective date means you accept the updated Terms.

11. Disclaimer & Liability

To the fullest extent permitted by law, the Service is provided "as is" and "as available". We make no warranties (express or implied) that the Service will be uninterrupted, error-free, accurate, or suitable for any particular purpose.

We are not liable for:

• Injury, illness, or any health outcome arising from following or failing to follow recommendations generated by the Service
• Inaccurate Readiness Scores caused by sensor noise, missing data, or third-party data sources
• Loss of data caused by your device, your operating system, or your third-party backup arrangements
• Indirect, consequential, or special losses, or loss of profits, goodwill, or business opportunity

Nothing in these Terms limits liability that cannot be limited under UK law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully excluded. Your statutory rights as a consumer under the Consumer Rights Act 2015 are unaffected by these Terms.

Where liability is permitted to be capped, our total aggregate liability to you in any 12-month period will not exceed the greater of (a) the amount you paid us for the Service in that period, or (b) £50.

12. Termination

You may stop using the Service at any time and delete your account from within the app.

We may suspend or terminate your access to the Service if you breach these Terms, if we reasonably believe your use creates legal or security risk, or if we discontinue the Service. Where the termination is not due to your breach and you have an active paid subscription, we will refund any prepaid amount for unused time.

Sections that by their nature should survive (intellectual property, disclaimer, liability, governing law, contact) will survive termination.

13. Governing Law & Contact

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that UK consumers retain the right to bring a claim in the courts of their place of residence under applicable consumer protection law.